Microsoft Disputes Delta Airline’s $500 Million Outage Claims

Microsoft lawyer Mark Cheffo said Delta’s public comments are ‘damaging to Microsoft and its reputation.’

The Microsoft logo in Issy-les-Moulineaux, outside Paris, France, on April 12, 2016. Michel Euler/AP

Microsoft has denied claims by Delta Air Lines that the tech giant, along with cybersecurity software firm CrowdStrike, is to blame for the cancellation of thousands of flights last month during a worldwide IT outage.

Mark Cheffo, a lawyer for Microsoft, said in an Aug. 6 letter that while the company empathizes with Delta and its customers regarding the impact of the CrowdStrike incident, the airline’s public comments are “incomplete, false, misleading, and damaging to Microsoft and its reputation.”