FTC Warns 8 Companies for Violating Consumers’ Repair Rights

Some companies placed stickers on products in a way that hindered customers from repairing them, said the agency.

The Federal Trade Commission (FTC) building is seen in Washington, D.C., on Sept. 19, 2006. Paul J. Richards/AFP via Getty Images

The U.S. Federal Trade Commission (FTC) sent letters to eight companies warning that their warranty policies could be violating customers’ right to repair products they’ve purchased.

The letters focus on a breach of the Magnuson-Moss Warranty Act (MMWA), a law enforced by the FTC that governs consumer product warranties, according to a July 3 press release.