CrowdStrike Exec Apologizes Before Congress for Glitch Behind Global IT Outage

‘A global IT outage that impacts every sector of the economy is a catastrophe that we would expect to see in a movie,’ committee chair Mark Green said.

A screen informs travelers that train information is unavailable due to a global technical outage, at Canal Street subway station, in New York City, on July 19, 2024. Adam Gray/Getty Images

A senior executive at the cybersecurity firm CrowdStrike apologized during a congressional hearing on Sept. 24 for a faulty software update that caused a worldwide IT outage in July.

Adam Meyers, senior vice president for counter-adversary operations at CrowdStrike, issued the apology during a hearing before the House Homeland Security Cybersecurity and Infrastructure Protection subcommittee.