Apple and Goldman Sachs have been accused by the Consumer Financial Protection Bureau (CFPB) of payment issues and transactional faults, as the agency levied hefty fines against the two for their alleged mishandling of the Apple Card credit service.
The CFPB took action against the corporations “for customer service breakdowns and misrepresentations that impacted hundreds of thousands of Apple Card users,” the agency said in an Oct. 23 statement.