The American Ambulance Association has warned that the nation is facing a “crippling workforce shortage” that threatens to undermine the 911 emergency services amid an unsustainable turnover rate of staff.
According to the AAA/Avesta 2019 Ambulance Industry Employee Turnover Study, turnover among emergency medical technicians (EMT’s) and paramedics was in the 20 to 30 percent range annually, which effectively equates to a 100 percent turnover over a four-year period.
