Over Half of Consumers Prepared to Take ‘Critical Life Advice’ From AI

Despite it being an emerging technology with proven flaws, artificial intelligence has crossed the ’trust threshold,' a new survey says.

This illustration photograph shows screens displaying the logo of DeepSeek, a Chinese artificial intelligence company that develops open-source large language models, and the logo of OpenAI's artificial intelligence chatbot ChatGPT in Toulouse, southwestern France, on Jan. 29, 2025. Lionel Bonaventure/AFP via Getty Images

Over half of consumers have said they would trust artificial intelligence (AI) to provide them with “critical life advice.”

This is despite the fact that AI continues to be plagued by issues such as bias, discrimination, opaqueness of their decision-making processes and “hallucinations”—where it comes up with an answer that is wrong, nonsensical, or misleading, despite appearing plausible.