Suspected Chinese Hackers Tampered With Widely Used Customer Chat Program: Researchers

Suspected Chinese Hackers Tampered With Widely Used Customer Chat Program: Researchers
A map of China is seen through a magnifying glass on a computer screen showing binary digits in this file photo. Edgar Su/Reuters
Reuters
Updated:

Suspected Chinese hackers tampered with widely used software distributed by a small Canadian customer service company, another example of a “supply chain compromise” made infamous by the hack on U.S. networking company SolarWinds.

U.S. cybersecurity firm CrowdStrike said in a blog post it had discovered malicious software being distributed by Vancouver-based Comm100, which provides customer service products, such as chat bots and social media management tools, to a range of clients around the globe.