DUBLIN—Ireland’s central bank on Thursday fined NatWest’s Irish business, Ulster Bank, a record 37.8 million euros for overcharging mortgage customers, some of whom lost their homes after being denied their right to a cheaper “tracker” mortgage.
The penalty was almost twice the largest fine previously laid down by the regulator on any institution, a 21 million euro reprimand for permanent tsb in 2019, also for failing to offer customers a mortgage that tracked the European Central Bank rate that has been at or close to zero for almost a decade.
