IKEA to Revamp App as Store Strategy Shifts

IKEA to Revamp App as Store Strategy Shifts
Ikea store in France. The swedish furniture retailer has been awash in recalls. Philippe Huguen/AFP/Getty Images
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BERLIN —IKEA is launching a new app to allow customers to shop remotely for products they can visualize in the context of their own homes, lessening the need for them to travel to its vast network of self-service, out-of-town stores.

The world’s biggest furniture retailer is shifting its business model away from pushing customers through its suburban stores toward making shopping easier online, and downtown.