How to Quit a Mall Job With Style: Mall Staff Quits, Manager Responds

The entire staff at a Journeys store quit leaving an epic resignation letter on the shuttered shop, alleging abuse by the district manager. The district manager’s side of the story differs greatly.
How to Quit a Mall Job With Style: Mall Staff Quits, Manager Responds
The resignation letter left on a Journeys store in Market Place Mall, Rochester, N.Y., on Saturday, Aug. 31, 2013. (Reddit)
Tara MacIsaac
9/4/2013
Updated:
9/4/2013

An epic resignation letter greeted a district manager at a Journey store in Rochester, N.Y., on Saturday morning. 

The entire staff at the Market Place Mall store quit on a back-to-school weekend and their joint resignation letter was left not only in plain site on the shuttered store front, but was also posted on Reddit. The district manager, accused in the letter of swearing at employees and generally treating them poorly, had her side of the story told through a third party who got in touch with Gawker. She was not permitted by the company to respond publicly. 

The manager, Jamie, said the claim that she refused someone time off who had requested it because of a cancer-related issue was false. She said the employees were disgruntled for a different reason. The store manager had tried to give the co-manager time off during a back-to-school weekend to get a car inspected. Company policy dictates that work on such high-volume weekends is mandatory. 

The source wrote to Gawker:  “After the 3 walk on the store and leave the note and post to social media, the manager’s (now-ex) boyfriend contacts Jamie and returns approximately $1000 in merchandise that his (now-ex) girlfriend and her cohorts had stolen over the past several months. This was a lot of merchandise.”

The source said Jamie’s life has been seriously impacted by the letter’s spread through social media. “She’s getting threats from people in the company ... [and] has to be escorted from stores at night and is being constantly harassed about this by the media.”