First held in 1999, the “World’s Best Airport Awards” evaluates the quality of customer service and facilities at more than 550 airports worldwide. Passengers who participated in the survey came from more than 100 different nations and rated dozens of categories, including the airport website, airport mobile app, ease of transportation to and from the airport, availability of luggage trolleys, airport comfort and design, cleanliness, the efficiency of entry and exit, the attitude of security personnel, convenience of transit, toilet and shower facilities, and the like.
Tokyo Haneda is rated “the world’s cleanest airport,” while Hong Kong International ranked 6th in this category. Seattle-Tacoma International is runner-up to Vancouver as “North America’s Cleanest Airport,” with Terminal B at LaGuardiain Queens, New York, in third place.
Incheon International, South Korea, was voted “Best Airport Staff Service in the World,” while Hong Kong International ranked 10th in the world in this category.
Among the airports with annual passenger traffic of 40 to 50 million, Seattle-Tacoma International was named “World’s Best Airport 2023.”
The top 20 rankings of the “World’s Best Airport Awards 2023” are as follows (city and/or country in parentheses): 1. Changi Airport (Singapore) 2. Hamad International Airport (Doha, Qatar) 3. Haneda International Airport (Tokyo, Japan) 4. Incheon International Airport (Seoul, South Korea) 5. Paris Charles de Gaulle Airport (France) 6. Istanbul Airport (Turkey) 7. Munich Airport (Germany) 8. Zurich Airport (Switzerland) 9. Narita International Airport (Tokyo, Japan) 10. Madrid Barajas Airport (Spain) 11. Vienna International Airport (Austria) 12. Helsinki-Vantaa Airport (Finland) 13. Rome Fiumicino Airport (Italy) 14. Copenhagen Airport (Denmark) 15. Kansai International Airport (Osaka, Japan) 16. Chubu Centrair International Airport (Nagoya, Japan) 17. Dubai International Airport (United Arab Emirates) 18. Seattle-Tacoma International Airport (USA) 19. Melbourne Airport (Australia) 20. Vancouver International Airport (Canada).
