Facebook Has Been Paying Contractors to Transcribe Users’ Facebook Messenger Voice Chats

Facebook Inc. has been paying outside contractors to transcribe audio clips from users of its services.

This photo illustration taken on March 22, 2018 shows apps for Facebook, Instagram, Twitter, and other social networks on a smartphone in New Delhi. CHANDAN KHANNA/AFP/Getty Images

Facebook Inc. has been paying outside contractors to transcribe audio clips from users of its services, Bloomberg reported on Tuesday, Aug. 13, citing people familiar with the matter.

The company confirmed that it had been transcribing users’ audio and said it was no longer doing so, Bloomberg reported.