Debt Collectors Can Now Text, Email, and Send Direct Messages to Borrowers on Social Media

Debt Collectors Can Now Text, Email, and Send Direct Messages to Borrowers on Social Media
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Katabella Roberts
Updated:

Debt collectors can now text, email, and send direct messages to borrowers on social media after new rules approved by the Consumer Financial Protection Bureau (CFPB) took effect on Tuesday.

The new rules clarify how debt collectors can use email, text messages, social media, and other contemporary methods to communicate with consumers. It also enables borrowers to limit the ability of debt collectors to contact them through such communication methods.
Katabella Roberts
Katabella Roberts
Author
Katabella Roberts is a news writer for The Epoch Times, focusing primarily on the United States, world, and business news.
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