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Skype Calls to China Cannot Connect as CCP Tightens Control

'Weak connection' is thought to be deliberate blocking by CCP

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Skype Calls to China Cannot Connect as CCP Tightens Control
Many Chinese rely on Skype to communicate with relatives and other contacts in the West. Jonathan Nackstrand, AFP/Getty Images
By Alex Wu
5/18/2023Updated: 5/18/2023
0:00

Users of Microsoft’s internet-telephone and messaging service Skype are reporting that they cannot connect to Chinese mobile phones and landlines. Skype’s Chinese operator has said the connection difficulties stem from technical problems; while Microsoft said Wednesday it is working to fix the issue. However, a China and technology expert says the Chinese Communist Party (CCP) may be blocking the international calls for the regime’s political security.

The topic “Skype suddenly can’t connect calls to Chinese mobile phones” has attracted wide attention online since the beginning of the month. Many overseas Chinese use Skype to communicate with relatives in China.

In an online forum, one user posted: “I am in the United States, and I use the Skype App to call my friend’s mobile phone in mainland China. Since last week, it hasn’t been working. Every time it rings twice and gets disconnected, and with an auto voice saying that ‘your connection is too weak.’ I searched, and I’m not the only one. I guess China’s firewall has been upgraded again.”

Other posts reported the same issue: “Yes! I can’t get through either.”

Microsoft CEO Steve Ballmer (L) and Skype CEO Tony Bates speak during a news conference about Microsoft's purchase of Skype in San Francisco, Calif., on May 10, 2011. (Justin Sullivan/Getty Images)
Microsoft CEO Steve Ballmer (L) and Skype CEO Tony Bates speak during a news conference about Microsoft's purchase of Skype in San Francisco, Calif., on May 10, 2011. Justin Sullivan/Getty Images

Users in Malaysia, Australia, and Taiwan told The Epoch Times they were experiencing the same issue with Skype calls to China, on both mobile and landlines.

The Chinese language edition of The Epoch Times used Skype to call the Jiangxi provincial government’s landline on May 15 as a test, and also encountered the error message “your connection is too weak; please try again later.”

Skype’s Chinese operator, Shiguangpu Information Technology, posted a notice on its website May 6, attributing the connection problems to technical issues.

Shiguangpu Information Technology operates under Guangming Founder—a joint venture of CCP media Guangming Daily and the Founder group, a Beijing tech conglomerate established by Peking University.

Political Motives

Zhong Shan, a wireless business and network broadband engineer at Silicon Valley Telecom, told The Epoch Times on May 15 that political motives might be behind the incident.

He said that the CCP may be trying to bring Microsoft in line with its censorship requirements. Zhong said it is expected that the next version of Skype will be forced to accept complete control by the Chinese regime, or will be jointly developed with the regime.

Activist Wei Jinsheng in a Skype interview with the Hong Kong edition of The Epoch Times. (Screenshot/The Epoch Times)
Activist Wei Jinsheng in a Skype interview with the Hong Kong edition of The Epoch Times. Screenshot/The Epoch Times

“Many users talk about anti-communist and anti-totalitarian oppression topics on Skype,” Zhong said. Skype is sometimes used to warn dissidents that they’re on the CCP’s blacklist, he said. In addition, overseas media outlets use Skype to interview political dissidents in China. And Chinese seeking to leave China rely on Skype to establish overseas contacts.

He pointed out, ”If WTO [World Trade Organization] rules are followed, this business should be completely operated by the foreign company who owns it. However, the characteristic of the CCP is that it requires a Chinese company to operate the business in China during negotiations with the foreign companies. [Skype is] now run by a company belonging to Guangming.com, which is clearly the party’s mouthpiece. Founder group, which is owned by Peking University, provides the technology, while Guangming takes the lead and mainly controls censorship.”

The Epoch Times reached out to Shiguangpu on May 15 for comment. The company has not responded.

Skype was acquired by Microsoft in May 2011. It is one of the few outside software communications tools China allows to operate. Some users favor Skype because they are not required to register their names to use the app, allowing for greater anonymity. In addition, calls from Skype are thought to draw less attention from Chinese authorities than calls from U.S. cell phones.

Zhong opined that users should not count on Microsoft to solve the calling issue due to its many interests in China. “Microsoft maintains a practice of not offending the Chinese regime, so it will not actively deal with this matter.”

However, Microsoft said in a statement Wednesday that it is “working to restore service to some customers who may have lost access to Skype in China due to changes made by local telecom operators.”

Skype said in a Wednesday notice on its website that the issue started on May 5 and that it has identified its cause.

Ning Haizhong and Yi Ru contributed to this report.
Alex Wu
Alex Wu
Author
Alex Wu is a U.S.-based writer for The Epoch Times focusing on Chinese society, Chinese culture, human rights, and international relations.
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