Rampant Unfair and Unauthorized Practices Found in China’s Shared Power Bank Market

Rampant Unfair and Unauthorized Practices Found in China’s Shared Power Bank Market
Smartphone charging with power bank on wood board. LTim/Shutterstock
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The chaotic state of China’s shared power bank market has recently come under scrutiny. On Aug. 30, Chinese state media “The Paper” reported the market for renting mobile phone chargers has been plagued by illegal practices involving consumers’ personal information, including excessive data collection, forced data acquisition, inducement, and unauthorized use. The Cyberspace Administration Office in Shanghai has acknowledged the prevalence of these matters and announced plans for a crackdown.

Shared power banks emerged as a common sight in many large cities in early 2017, with charging stations popping up in major shopping centers, transportation hubs, restaurants, bars, coffee shops, and gyms. Users could conveniently borrow a power bank and return it to a nearby station using GPS tracking. A countertop charging model also emerged, allowing users to pay and charge their devices directly after scanning a QR code.

Forced Collection of Personal Information

The report revealed that several shared charging device brands in the market, including C-Power, Dian Baobao, Hermal Power, and others, demand consumers’ mobile phone numbers, WeChat nicknames, avatars, and other personal information even before initiating the code-scanning process for renting. Furthermore, these companies make it challenging for users to cancel their accounts.
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