Small Businesses Shift Strategies, Beat Revenue Expectations Amid Ongoing Economic Pressures

A Chase survey finds that nearly half of U.S. small businesses are changing how they operate, with many still growing despite inflation and labor shortages.

People walk past small businesses in Doylestown, Pa., on Nov. 4, 2021. Matt Rourke/AP Photo

Nearly half of U.S. small-business owners have changed how they run their operations in response to ongoing economic challenges, according to a new survey released by Chase on May 5.

The findings show that many are not scaling back but instead taking active steps to grow, even as inflation, tariffs, and hiring shortages persist.