Salesforce CRM joins scores of IT companies that have placed artificial intelligence (AI) at the core of their business strategy. The cloud-based software company is positioning itself as a key player in the AI-driven enterprise technology with Agentforce, an AI system built into its platform, according to a statement following the release of its third-quarter financial results.
For years, Salesforce has been delivering solid sales gains to appease momentum investors on Wall Street. On Dec. 4, the company reported an 8 percent rise in annual sales, to $9.4 billion, beating analyst estimates. Net income was $1.5 billion, up 25 percent from a year earlier.