Occasionally, I like to take a break from the routine of covering the same old Social Security questions over and over again. A couple of months ago, I wrote a column in which I shared a funny story involving my first day on the job as a newly minted clerk for the Social Security Administration. I got so many emails from readers who enjoyed that column that I decided to write one more. This will give you a little glimpse into the world of a public servant.
The story I shared a couple of months ago happened in the first Social Security office I worked at in the small town of Litchfield, Illinois. After about a year in that office, I transferred to a huge inner-city office on the west side of Chicago. My job involved helping people file claims for Social Security benefits.