Many of the major airlines in the United States have committed to providing meals for customers who are left waiting three hours or more for delayed flights, as well as hotel rooms for customers who are left stranded, so long as the delays are due to issues under the airlines’ control.
American Airlines, Delta Air Lines, United Airlines, JetBlue, and Southwest made updates to their customer service policies this week, which state that passengers can receive meal and hotel vouchers if a flight is canceled or delayed.
