H&M Reaches $36 Million Settlement With New York Over Unused Gift Cards

H&M Reaches $36 Million Settlement With New York Over Unused Gift Cards
The H&M clothing store in Times Square in Manhattan, New York, on Nov. 15, 2019. Mike Segar/Reuters
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NEW YORK—H&M will pay $36 million to settle accusations that the fashion retailer illegally kept millions of dollars in gift cards that customers never used, New York Attorney General Letitia James said on Thursday.

The Swedish company, whose full name is H&M Hennes & Mauritz AB, will pay $28.26 million to the state and $7.74 million to a whistleblower, William French.