Fiserv’s Stock Plummets 44 Percent on Earnings Miss and Revised Annual Forecast

Fiserv is a fintech and payments company offering mobile billing and payment processing solutions to merchants and financial institutions.

Traders work on the floor of the New York Stock Exchange on Oct. 29, 2025. Spencer Platt/Getty Images

Payment services provider Fiserv on Oct. 29 slashed its full-year fiscal guidance downward and reorganized its executive leadership team after announcing disappointing third-quarter earnings, moves that sent its share price plummeting.

Fiserv’s shares shed billions in value on the news. The stock fell 44.04 percent at the market close to $70.60, down about 70 percent from its 52-week high of $238.

“Our current performance is not where we want it to be nor where our stakeholders expect it to be,” said Mike Lyons, the Milwaukee-based company’s CEO.

Fiserv adjusted its full-year adjusted earnings outlook to a range of $8.50 to $8.60 per share. Forecasts called for adjusted earnings of $10.15 to $10.30 per share. The company expects organic revenue growth of 3.5 percent to 4 percent, far short of forecasted estimates of 10 percent.

The company’s adjusted revenue increased 1 percent in the third quarter to $4.92 billion, and it was up 5 percent year over year through the first nine months at $14.9 billion, the company said. Its merchant solutions division realized 5 percent growth in the quarter, though financial services fell 3 percent.

Adjusted earnings per share for the third quarter dipped 11 percent to $2.04, which was off the LSEG estimate of $2.64 per share.

Fiserv, which sells mobile billing and payment processing solutions to merchants and financial institutions, plans to move its common shares off the New York Stock Exchange to the tech-heavy Nasdaq beginning Nov. 11, where it will trade as FISV. The company went public in 1986 on the Nasdaq but transferred its shares to the NYSE in June of 2023, where it trades at “FI.”

In a separate news release, Fiserv announced a shake-up in its executive leadership ranks.

Takis Georgakopoulos, chief operating officer of technology and merchant solutions, along with Dhivya Suryadevara, CEO of Optum Financial Services, will serve as co-presidents beginning in December.

Georgakopoulos led JPMorgan Chase’s payments division from 2017-2024, while Suryadevara served as CFO of Stripe after climbing the ranks at General Motors from senior analyst to become the automaker’s first female CFO.

Paul Todd, former chief financial officer of Fiserv’s global payments division, was elevated to CFO. Additionally, Gordon Nixon, Celine Defetel, and Gary Shedlin will join Fiserv’s board at the start of the new year, the company said.

“Takis, Dhivya and Paul are joining a seasoned leadership team and have the skills and experience to lead critical strategic initiatives to position us for high-quality sustainable growth,” Lyons said. “We also have opportunities in front of us to improve our results and execution.

“Fiserv has the size, scale and suite of innovative products, networks and platforms, including Clover, to capitalize on the rapidly evolving finance and commerce landscape,” Lyons added.

“With the actions being announced today, Fiserv will be better positioned to drive sustainable, high-quality growth and reach our full potential.”