Uber to Use Alerts to Remind Riders to Buckle Up

Uber to Use Alerts to Remind Riders to Buckle Up
An Uber advertisement is seen behind travelers exiting the baggage claim area at the United Airlines terminal at Los Angeles International Airport (LAX), on Dec. 22, 2021. (Bing Guan/Reuters)

WASHINGTON—Ride-sharing company Uber Technologies plans to begin reminding passengers to wear seat belts by pinging driver phones and sending riders messages amid a spike in U.S. traffic deaths.

Uber told Reuters its new feature that launches Tuesday aims to alert riders to buckle up via a distinctive chime from the driver’s phone and a simultaneous push notification to the rider’s phone.

“The intent is really just to help remind riders that they should be buckling up—every seat, every time,” said Kristin Smith, Uber’s head of Global Road Safety Policy, who added the chime “sounds kind of like an airplane seat belt reminder.”

Uber wants riders to get in the habit of always buckling up. It plans to send riders to push notifications at the start of their next five trips and then periodically thereafter.

Last week, the National Highway Traffic Safety (NHTSA) estimated that U.S. traffic deaths climbed 12 percent through the first nine months of 2021–31,720—the highest number killed on American roads in that period since 2006.

NHTSA estimates 90.4 percent of adult front-seat passengers wore seat belts in 2021, but studies have suggested back-seat passengers wear seat belts at lower rates.

The agency said previously of 22,215 passenger vehicle occupants killed in 2019, 47 percent were not wearing seat belts.

The Insurance Institute for Highway Safety found previously about 80 percent of people surveyed do not always buckle up during short trips or when traveling by taxi or ride-hailing service.

Mark Chung, vice president of roadway practice at the National Safety Council, noted that since 1975 seat belts are estimated to have saved more than 374,000 lives on U.S. roads. He praised Uber for “taking seat belt safety seriously with this new feature.”

 By David Shepardson