SAN FRANCISCO—Sacha Simmons used to dread taking a taxi to her high school or someplace else to hang out with her teenage friends when her parents weren’t around to give her a ride. Sometimes, the cab drivers wouldn’t show up or, when they did, they were rude or haggled with her about the fare.
Those frustrations disappeared a few months ago when her parents introduced her to Shuddle, a ride-hailing service that caters to youngsters who need a lift when mom and dad are too busy to drive.
The driver knows who I am and it's more secure.