Netflix Shares Sink Due to Customer Defection, DowngradesNetflix Inc., the one-time technology industry darling, saw its shares tumble again on Tuesday due to customer defections, mounting costs, analyst downgrades, and business missteps.SavePrintFrank Yu10/25/2011|Updated: 10/1/2015We had a problem loading this article. Please enable javascript or use a different browser. If the issue persists, please visit our help center.