Busy restaurants rely upon rosters for smooth sailing. So when one Waffle House employee suddenly and unexpectedly found himself all alone on the overnight shift and swamped with orders, some kindhearted customers took pity and stepped in to lend a helping hand.
Ben, the lone nightshift employee at the Birmingham, Alabama, eatery on Nov. 3, 2019, was working frantically. When customer Ethan Crispo walked in for a snack after attending a birthday party at 12:30 a.m., the roster fiasco was immediately apparent.