Fast-food Firms in China Step Up ‘Contactless’ Pickup, Delivery as Coronavirus Rages

A customer waits to pick up her order outside a KFC restaurant where a table is set up at the entrance for contactless pickup of orders placed online, as the country is hit by an outbreak of the novel coronavirus, in Chengdu, Sichuan Province, China on Feb. 14, 2020. cnsphoto via Reuters

NEW YORK/BEIJING—With the coronavirus outbreak in China continuing to spread, McDonald’s, Starbucks, and other fast-food companies are ramping up “contactless” pickup and delivery services to keep their workers and customers safe, the companies said.

McDonald’s has implemented contactless pickup and delivery of Big Macs, fries and other menu items across the China as the outbreak has unfolded.