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McAfee “Virus” Crashing Computers Worldwide

Unstable McAfee Security Update Real Culprit

By Ian Ritz
Epoch Times Staff
Created: April 21, 2010 Last Updated: April 21, 2010
Related articles: Technology » Special Section
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The McAffee.com website crashed today, fielding support requests from users that installed an unstable anti virus update package. (Screenshot from McAffee.com )

The McAffee.com website crashed today, fielding support requests from users that installed an unstable anti virus update package. (Screenshot from McAffee.com )

A new McAfee PC anti virus security program update is causing Windows XP to crash on possibly millions of computers around the world, multiple reports are saying.

Twitter is blowing up with postings about PC users having problems with their Windows XP operating systems to an update from McAfee Security. The security system blocks users from unwanted viruses while using the web but it seems to have turned on its customers, and is causing unwanted technical problems.

Trusted industry source Engadget.com delivered a quick report on the technical specifics of the McAfee mess up in response to millions of PC users being unable to work Windows XP. Part of the issue is that the malfunctioning XP programs lead some users to believe that it could be an issue with the XP operating system itself.

“Apparently DAT update 5958 deletes the svchost.exe file, which then triggers a false-positive in McAfee itself and sets off a chain of uncontrolled restarts and loss of networking functionality,” read Engadget’s website.

On top of the Twitter.com mayhem, the McAfee customer support page was not responding well to the millions of hits from users who are trying to find a solution to their problem. The site shut down, but then McAfee released a temporary solution to the problem that can be viewed at www.mcafee.com.

"McAfee is aware that a number of customers have incurred a false-positive error due to incorrect malware alerts on Wednesday, April 21. The problem occurs with the 5958 virus definition file (DAT) that was released on April 21,” said internet technical specialists with Cnet.com .




   

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