WestJet Says Third Parties Should Share Compensation Costs After Flight Delays

WestJet Says Third Parties Should Share Compensation Costs After Flight Delays
WestJet CEO Alexis von Hoensbroech pauses for a portrait at the airline's headquarters in Calgary, Alta., on June 30, 2022. The Canadian Press/Jeff McIntosh
The Canadian Press
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WestJet Airlines is asking the federal government to allow airlines to recover passenger compensation costs from other aviation industry partners, if it believes those partners played a role in causing flight delays or disruptions.

The CEO of the Calgary-based airline, Alexis von Hoensbroech, made the comments in Calgary on Wednesday during a Chamber of Commerce event. He said while he supports the air passenger bill of rights instituted in Canada in 2019, which outlines how airlines must communicate and reimburse or compensate travellers for everything from delayed flights to damaged luggage, airlines don’t operate in a vacuum.