Toronto Pearson Ranks Low Among North American Mega Airports in J.D. Power Survey

Toronto Pearson Ranks Low Among North American Mega Airports in J.D. Power Survey
The departures level at Pearson Airport, in Toronto, on Jan. 26. The Canadian Press/Frank Gunn
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Toronto Pearson International Airport has ranked near the bottom among major North American flight hubs in J.D. Power’s latest customer satisfaction ranking.

The 2021 study released Wednesday ranked Pearson second-lowest among the 20 airports in the ’mega' category, which see at least 33 million passengers per year.