Toronto Area Transit Systems Need to Improve Services, Reliability: Report Cards

People ride on a shuttle bus outside a west-end Toronto subway stop after subway service was closed during the morning commute on April 5, 2023. The Canadian Press/Graeme Roy

Toronto had the least reliable transit service in 2022 compared to other municipalities in the region, according to newly released transit report cards from the Toronto Region Board of Trade.

The average score was based on frequent and basic services, reliability, transit priority, 24-hour service, integration with neighbouring transit systems and service improvement.