Telus Had Most Customer Complaints in the Past Year Among Canada’s Telecom Providers: Report

The Telus Corporation logo is seen on the outside of the company's headquarters in downtown Vancouver, on Jan. 19, 2023. The Canadian Press/Darryl Dyck

Telus Corp. was the most complained-about telecommunications service provider in Canada in the past year, according to a new report from the Commission for Complaints for Telecom-television Services (CCTS).

In the mid-year report released April 30, Telus took first place from Rogers Communications, who held first place for most complaints for the past two years after taking the spot from Bell Canada.