Telstra Published Over 140,000 ‘Silent Numbers’: ACMA

The telco faces a potential $10 million penalty for breaching the privacy of customers.
Telstra Published Over 140,000 ‘Silent Numbers’: ACMA
People walk past a Telstra store on Melbourne's central business district on June 20, 2018. William West/AFP via Getty Images
Jessie Zhang
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An investigation by Australia’s communications watchdog has revealed that telco giant Telstra published the names, addresses, and numbers of over 140,000 customers on more than 163,000 occasions.

These customers had requested their numbers to be unlisted or “silent” so that their personal details do not appear in public directories.

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