Service Slower, More Costly After IT Overhaul at Quebec Auto Insurance Board: Auditor

Quebec auditor general Guylaine Leclerc unveils a report on the SAAQ at the legislature in Quebec City, on Feb. 20, 2025. The Canadian Press/Jacques Boissinot

Service is slower and more costly after a $1.1-billion overhaul of the information technology system at Quebec’s auto insurance board.

That’s the conclusion of the province’s auditor general in a report released today.