Rogers CEO Apologizes for Outage, Says It Came After Network Maintenance Update

Rogers CEO Apologizes for Outage, Says It Came After Network Maintenance Update
The Rogers Communications Inc. sign at the company's headquarters in Toronto on April 25, 2012. The Canadian Press/Aaron Vincent Elkaim
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The fallout from a massive network outage at Rogers Communications that shut down mobile and internet services across much of Canada continued to come into focus on Saturday, even as the company restored most services and began offering an explanation as to what happened.

The widespread disruption, which got underway early Friday morning, paralyzed communications across sectors including health−care, law enforcement and the financial industry. Many 911 services couldn’t receive incoming calls, several hospitals reported impacts to their services, and debit transactions were paused when Interac was knocked offline.