Qantas is aiming to win back the heart of the nation with a $80 million investment in customer improvements.
The news comes after new Qantas CEO Vanessa Hudson apologised to customers last week amid multiple challenges for the airline.
Qantas to Invest $80 Million Into Customer Service to Win Back Public Trust
The national carrier plans to deal with “customer pain points” and may review airfare prices
A man checks in on arrival at the Qantas domestic terminal at Sydney Airport in Australia on Aug. 25, 2022 in Sydney. Lisa Maree Williams/Getty Images
Monica O’Shea
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Monica O’Shea is a reporter based in Australia. She previously worked as a reporter for Motley Fool Australia, Daily Mail Australia, and Fairfax Regional Media. She can be reached at monica.o'[email protected]
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