Nearly 40% of Government Desk Phones ‘Not Being Used’: Federal Memo

Nearly 40% of Government Desk Phones ‘Not Being Used’: Federal Memo
A Canadian flag hangs from a lamppost along the road in front of the Parliament buildings ahead of Canada Day, in Ottawa on June 30, 2020. The Canadian Press/Adrian Wyld
Isaac Teo
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As many federal employees continue to work from home, a federal IT department found that more than a third of the government’s desk phones are “not being used.”

A memo released by Shared Services Canada (SSC) noted that the number of dormant lines at the federal level could reflect the work-from-home practices among public servants.