Optus Outage Likely to Force Changes at Telcos

A Optus service message is displayed on a phone outside an Optus store in Sydney, Australia, on Oct. 5, 2022. Brendon Thorne/Getty Images

The aftershocks of Optus’s seismic network outage continue to shake the telecommunications industry, more than four months later.

In November 2023, the telco giant experienced a 14-hour network outage that left more than 10 million Australian customers and thousands of businesses without phone and internet services.