Optus Faces Legal Action for Selling Unwanted Products to Vulnerable Consumers

These individuals include many disadvantaged customers.

Signs over an Optus shop front in Albany, Western Australia, on Nov. 22, 2023. Susan Mortimer/The Epoch Times

The Australian Competition and Consumer Commission (ACCC) is suing Optus for allegedly engaging in “unconscionable conduct” by selling telecommunications products to vulnerable customers.

Many of these individuals include Indigenous Australians from remote and regional areas, as well as those living with disabilities or in financial disadvantage.