The Metropolitan Police’s response to the public in general is “inadequate,” according to a report published on Thursday by His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS).
The so-called PEEL report found the Met was answering 63.9 percent of 999 calls within 10 seconds—well below the national target of 90 percent—and found callers gave up trying to get through to the non-emergency 101 number in 36.6 percent of cases, compared to a target of less than 10 percent.
