Major Australian Retail Chains Found Using Facial Recognition on Customers

Major Australian Retail Chains Found Using Facial Recognition on Customers
Bunnings Warehouse is seen in Maribyrnong on August 4, 2020 in Melbourne, Australia. Daniel Pockett/Getty Images
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Three major Australian retailers, Kmart, Bunnings, and The Good Guys, have been found using facial recognition technology on their customers.

Consumer group Choice asked 25 leading retailers in Australia whether they were capturing the biometric information of their customers and found the three national brands—who run hundreds of stores across the country—were doing so.