Loblaw Launches No Name Mobile Plans

Loblaw Launches No Name Mobile Plans
Customers leave a No Frills grocery store in Toronto on November 23, 2023. (The Canadian Press/Chris Young)
Chandra Philip
4/13/2024
Updated:
4/13/2024
0:00
Loblaw has launched low-cost mobile plans under its No Name brand, offering Canadians more choice of carriers.

The company is now selling prepaid mobile sim cards that will be available at No Frills locations across the county.

Plans will be part of the PC Mobile carrier, which has been running since 2005 on Bell Canada’s network.

“No Name Mobile is here to show Canadians that quality mobile plans don’t need to cost more,” Loblaw spokeswoman Catherine Thomas said in an email.

“No Name is known for quality without sacrifice — giving customers freedom and flexibility in their mobile plans, without the frills.”

Phones will run on the 4G network and plans start as low as $19 for 1 GB of data. Other plan levels include 4 GB for $24,  25 GB for $29, 55 GB for $34, 80 GB for $40, and 105 GB for $50. Users who add a credit card for automatic top-up each month receive bonus data.

“No Long-term contracts, hidden fees or overage charges,” the website says.

All plans include unlimited calling Canada-wide and to the United States, Canada-wide and international texting, along with call display, three-way calling, voice mail, call waiting, and call-forwarding features. No Name Mobile does not offer roaming services.

Customers must purchase a SIM card at a store and activate it online or by phone.

The No Name Mobile launch comes nearly a year after the Canadian Radio-television and Telecommunications Commission (CRTC) announced a new policy it said would improve competition in the cellphone industry.

In May, 2023, CRTC said it took a major step forward in developing the policy that would see larger companies share networks with competitors.

CRTC said it first set up the policy in 2021, allowing regional cellphone providers to become mobile virtual network operators.

A report from the CRTC found that many Canadians were resigned to poor service from wireless and internet providers. Four out of five people surveyed said they were not happy with the cost of their mobile phone plans, said the report.

The report was based on information collected from 19 focus groups. It found that participants wanted to see the CRTC do more to increase competition in the industry.

One complaint was that customers were unable to find an alternative provider that was much different from their current one.

The Canadian Press contributed to this report.