Information Commissioner’s Office Has Seen ‘Record Influx’ of Complaints Over Past Year, Committee Hears

Information Commissioner’s Office Has Seen ‘Record Influx’ of Complaints Over Past Year, Committee Hears
Information Commissioner Caroline Maynard prepares to appear at the Standing Committee on Access to Information, Privacy and Ethics, in Ottawa on March 7, 2023. The Canadian Press/Justin Tang
Peter Wilson
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The Office of the Information Commissioner of Canada, responsible for assisting individuals who feel federal offices have not respected their rights granted under the Access to Information Act, has seen a “record influx” in the number of complaints filed since last year, a House of Commons committee has heard.
Information Commissioner Caroline Maynard told the Commons Standing Committee on Ethics on May 12 that her office closed a total of 8,089 complaints in the last fiscal year, saying the volume has now become so high that the office no longer has the capacity to process all of them.