Households Stuck With Bill Shock, As Energy-Saving Tips Too Hard to Navigate

The Energy Consumers Australia survey underscores a growing demand for reliable guidance on energy-related matters.

An Origin Energy power bill is pictured in Brisbane, June 5, 2018. Origin Energy has announced it will cut the power bills of customers in south-east Queensland and South Australia from July 1. AAP Image/Dan Peled

Almost half of Australian households distrust online energy-saving tips, leading to calls for a more trustworthy information hub.

In a recent Energy Consumers Australia survey (pdf), 48 percent of households could not recall seeing any online savings tips this year, suggesting a desire to save on energy use and bills, but a lack of trust in the energy market’s advice.