Gen Z Face Higher Risk of Cyber Scams Than Older Generations

Cybercriminals continue to deceive Gen Z, despite being considered the most tech-savvy age group.
Gen Z Face Higher Risk of Cyber Scams Than Older Generations
A record 2.7m online scams were taken down last year by the National Cyber Security Centre (Dominic Lipinski/PA)
Isabella Rayner
12/5/2023
Updated:
12/6/2023
0:00

Younger Australians are more likely to fall victim to scams, fraud, attacks, and identity crime than older age groups, according to the Australian Federal Police (AFP).

The AFP warned that Generation Z (born between 1997 and 2012) have a higher risk of cyber scams due to their extensive online presence.

Despite being considered the most tech-savvy age group, AFP Cybercrime Acting Commander Grace Calma said that Gen Z continue to be deceived by cybercriminals.

She said that young people often get tricked into downloading malware disguised as links in emails or pop-ups offering free music, games, or video downloads.

Therefore, she advised Gen Z to be cautious about online shopping scams during the festive season.

“An online shopping scam involves cyber criminals creating realistic but fake online stores selling items at heavily reduced prices or fake ads on legitimate classified websites,” she explained.

“Once a buyer places an order, items are either not delivered or fake products are received in their place.”

She noted that young people order a range of items online, and scams can target anything, from food to music and clothing.

It comes after almost 31 percent of people aged 18-24 fell victim to a malware attack in the last 12 months, the Australian Institute of Criminology’s (AIC) Cybercrime in Australia 2023 report (pdf) found.

People aged 25-34, at 24.4 percent, were the second-highest group to fall victim.

In contrast, those aged 65 years and older (20.3 percent) and 50-64 years (18.5 percent) had the lowest likelihood of falling to scams.

The report, based on a survey of 13,887 computer users in February and March this year, aimed to provide a clearer picture of the extent of cybercrime victimisation.

Businesses Advised to Avoid Relying on Gen Z

Small businesses are cautioned against relying solely on younger employees, particularly Gen Z, to handle their technology and social media.

A survey of 2,100 business owners and employees and found that Gen Z employees showed less awareness and competence in cybersecurity compared to their older counterparts, despite growing up in a digital age.

The research indicated that Gen X and upper Millennials in their 30s were more likely to take cybersecurity seriously.

The Council of Small Business Organisations Australia Chairman Matthew Addison cautioned small business owners against assuming that younger individuals are automatically the most secure regarding online activities.

“Don’t just assume your kids or younger employees are the safest pair of hands when it comes to online activity,” he said.

Youth’s Confidence Trap

Cyber Security Expert Asha Rao argued that young people are particularly vulnerable to online employment scams due to the current cost-of-living crisis.
“Many young people are trying to make ends meet or save money for a home deposit and are finding ways to make extra money through task-based, work-from-home jobs such as data entry or content creation,” she explained, citing an ACCC report (pdf).

Some of the most financially damaging employment scams happen on social media, where victims are told they can earn several hundred dollars for little effort while working from home.

As a result, financial loss to employment scams have increased by 259.4 percent to $9.6 million (US$5.9 million) in 2022. The average loss was $14,963.

Most of the lost payments were made via cryptocurrency ($4.8 million) and bank transfers ($3.4 million).

Ms. Rao added younger people were more likely to dip their toes into new, foreign technology riddled with scams.

“For example, cryptocurrency investments and payments have a high participation rate from younger audiences but are still highly unregulated by governments.”

This may be because Gen Z have particular traits that lead them to be at risk, according to Cybersecurity Manager Arathi Arakala.

“Gen Z and Millennials are more risk-tolerant, curious to learn new things and open to unconventional ideas—all traits that can expose them to deceptive practices,” Ms. Arakala said.

“This makes them a prime target for scammers who have become uncannily good at impersonating websites, social media profiles, and organisations to extract money from their victims.”

‘Deep-seated Comfort’

Cybersecurity Lecturer Dr. Abebe Diro said the culture of today’s gratification promoted by many online platforms also makes young people more vulnerable to scams promising immediate rewards,” he said.

He explained this “deep-seated comfort” causes youth to be confident and overlook potential threats.

“Many young people tend to have an inherent trust in online platforms, which can blind them to potential pitfalls,” he said.

While he acknowledged that the internet is a scammer hotbed, he said this does not necessarily mean young people are more gullible.

“Instead, it reflects the ever-expanding techniques that online scammers use in today’s digital landscape.”

He said modern internet scammers are skilled and knowledgeable, consistently improving their tactics to target psychological vulnerabilities in young people.

Isabella Rayner is a reporter based in Melbourne, Australia. She is an author and editor for WellBeing, WILD, and EatWell Magazines.
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