UK shoppers can now buy the entire range of Marks and Spencer (M&S) food online for the first time, the British retailer said.
Ocado on Monday ended its 18-year partnership with Waitrose, another iconic British supermarket.
This will replace some 4,500 Waitrose products that were on Ocado’s online shelves.
The pandemic, he said, accelerated “fundamental change in shopping habits and [made] people think about value more than ever.”
Online grocery shopping has doubled its share of the UK market to 14 percent since the start of the CCP virus pandemic, and Ocado reckons it could reach 30 percent over the next few years.
Ocado said although the launch was marred for a “very small number” of customers whose orders were cancelled, the launch was largely successful.
“The M&S launch has been incredibly popular. We have seen a surge in demand for M&S products in the run up to launch which has impacted a very small number of orders today,” said an Ocado spokeswoman.
“The vast majority of customers are unaffected and will be delivered as normal. We would like to thank our customers for giving M&S such a big welcome and sincere apologies to any customers having to wait a bit longer.”
Ocado Zoom, Ocado’s own fast delivery service, will launch its M&S deliveries on Thursday.