Federal Systems Delivering OAS and EI Benefits at Risk of Crashing: Auditor General

The auditor general says Ottawa has known about the ‘aging’ computer systems issue for more than two decades but hasn’t put a plan in place to fix it.
Federal Systems Delivering OAS and EI Benefits at Risk of Crashing: Auditor General
Auditor General of Canada Karen Hogan participates in a news conference, in Ottawa, on March 27, 2023. Justin Tang/The Canadian Press
Matthew Horwood
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The “outdated” technology used to distribute Old Age Security, Employment Insurance, and other benefits to Canadians is “at risk of failure,” Auditor General Karen Hogan says.
In a round of reports released Oct. 19, Ms. Hogan criticized the federal government’s inaction on dealing with the country’s “aging” computer systems, adding that the required updates have not only encountered delays but are over budget. The government has known about the issue for 24 years but does not yet have a strategy in place to fix the problem.