Energy Retailers Now Limited to 1 Price Increase Per Year, Says AEMC

Other rules include a ban on retailers imposing unreasonable high penalties on customers that pay their bills late, as well as new caps on regular fees.

A stock image of a residential electricity bill in Brisbane, Australia on May 15, 2024. AAP Image/Jono Searle

The Australian Energy Market Commission (AEMC) has rolled out a swathe of new rules aimed at protecting “vulnerable” customers and restricting how much energy retailers can charge.

One of the big changes will be a limit that allows retailers to raise prices only once every 12 months.