Emergency Services’ Response to Manchester Arena Bombing Went ‘Badly Wrong’ With ‘Tragic Consequences’: Report

Emergency Services’ Response to Manchester Arena Bombing Went ‘Badly Wrong’ With ‘Tragic Consequences’: Report
File photo showing people attending a vigil for the victims of the Manchester Arena bombing, in central Manchester, Britain, on May 29, 2017. (Andrew Yates/Reuters)
Chris Summers
11/3/2022
Updated:
11/3/2022

The response of the emergency services to the Manchester Arena bombing in 2017 “went badly wrong” and contributed to at least one of the deaths, the chairman of a public inquiry has concluded.

Suicide bomber Salman Abedi, 22, detonated a device on May 22, 2017 in the foyer of Manchester Arena, known as the City Room, a few minutes after the end of an Ariana Grande concert, killing 22 people.

His younger brother Hashem was later extradited from Libya, convicted by a jury in London and in August 2020 jailed for life with a minimum tariff of 55 years (pdf).
On Thursday the second report of the public inquiry into the attack was published and it set out a list of failings by Greater Manchester Police, Greater Manchester Fire and Rescue Service, and North West Ambulance Service.

In it the chairman of the inquiry, Sir John Saunders, said: “Significant aspects of the emergency response on May 22, 2017 went wrong. This should not have happened.”

He said: “Some of what went wrong had serious and, in the case of John Atkinson, fatal consequences for those directly affected by the explosion.”

CCTV image of Salman Abedi at Victoria Station making his way to the Manchester Arena, where he detonated his bomb, in Manchester, England, on May 22, 2017. (Greater Manchester Police/Handout via PA)
CCTV image of Salman Abedi at Victoria Station making his way to the Manchester Arena, where he detonated his bomb, in Manchester, England, on May 22, 2017. (Greater Manchester Police/Handout via PA)

The inquiry heard Atkinson, who was not attended to by paramedics for 47 minutes, would have had “quite a high” chance of survival if he had got medical treatment earlier.

Ron Blake, a passerby who was praised after he used his wife’s belt as a tourniquet in an attempt to save Atkinson’s life, told the BBC that “big mistakes were made that night” and many of those in charge of the emergency response had “got it all wrong.”

Unveiling his report on Thursday, Saunders said, “Those who have listened to the evidence will not be surprised that I am highly critical of many of the rescue operation.”

The Home Secretary, Suella Braverman, wrote on Twitter, “I will carefully consider the recommendations made so far to strengthen our response.”

During the public inquiry Pete Weatherby, KC, a barrister representing seven of the bereaved families, said there was a “command vacuum” in the wake of the bombing.

The report repeats some of the criticisms of the fire service which were published in 2018 following an independent review by Lord Bob Kerslake (pdf).

That review found the fire service played “no meaningful role” in the first two hours after the bomb went off because “risk-averse” senior officers ordered crews to stay outside until they could confirm it was not part of a wider, Mumbai-style terrorist attack.

In his report, Saunders said: “Had firefighters got to the City Room as soon as they could have done, they would have removed the injured using proper equipment which would have been safe and quick. Instead, the injured had to be removed on railings and pieces of cardboard which were uncomfortable, unsafe, painful and inevitably this meant that it took longer for each patient to be removed.”

Dawn Docx, who was interim chief fire officer in 2018, apologised unreservedly after the Kerslake Review and has since become chief fire officer in North Wales.

Undated file photos issued of the 22 victims of the terror attack during the Ariana Grande concert at the Manchester Arena in May 2017. (Greater Manchester Police/Handout via PA)
Undated file photos issued of the 22 victims of the terror attack during the Ariana Grande concert at the Manchester Arena in May 2017. (Greater Manchester Police/Handout via PA)

Neil Barnes, who was the ambulance’s service most senior officer that night, admitted to the inquiry that he showed “no leadership” in the first two hours after the bombing.

Barnes, who was the on-call gold commander, responsible for “command, response, and recovery,” initially stayed at home when the silver commander, Annemarie Rooney, rang him and told him about the attack. But he denied the fact that he was due to fly off on a holiday the following day influenced his decision.

The public inquiry heard Barnes was needed to attend a meeting with the gold commanders from the police and fire service to coordinate the response to the attack, but he had already asked to be relieved by another senior ambulance service officer because he had the flight the next day.

Barnes was awarded the Queen’s Ambulance Service Medal the following year.

While Saunders’s report was critical of Barnes and several other senior officers, he said, “I have not looked for scapegoats and everyone who I have criticised has had the opportunity to respond to those criticism.”

The first report from the inquiry, which was published in June 2021, said security personnel at Manchester Arena should have identified Abedi as a threat on the night of the attack.

Sir John Saunders, the chairman of the Manchester Arena Inquiry, said it was likely Abedi would have detonated his device if he had been confronted but “the loss of life and injury is highly likely to have been less.”

The Abedi family were originally from Libya but had settled in Manchester.

Abedi’s father, Ramadan Abedi, and his mother, Samia Tabbal, have returned to Libya and have never cooperated with the police’s investigation into their sons.

PA Media contributed to this report.
Chris Summers is a UK-based journalist covering a wide range of national stories, with a particular interest in crime, policing and the law.
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