CRTC Issues Warning to Rogers Over Three Fees After Ban Takes Effect

Vicky Eatrides, chair and chief executive officer of the Canadian Radio-television and Telecommunications Commission (CRTC), is shown in Gatineau, Que., on April 22, 2026. The Canadian Press/Justin Tang

Rogers Communications Inc. is the latest of Canada’s Big Three telecommunications providers to receive a rebuke from the CRTC over new fees introduced despite a policy meant to prohibit them.

In a letter issued Tuesday, the commission said it was aware that Rogers began charging customers a new $40 device setup fee, a $25 shipping charge, and an unspecified SIM card fee as of that day.