CRTC Finds Canadians Resigned to Poor Mobile Phone and Internet Service

CRTC Finds Canadians Resigned to Poor Mobile Phone and Internet Service
A person holds a cell phone in a file photo. Kenzo Tribouillard/AFP/GettyImages
Chandra Philip
Updated:
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A new report by the Canadian Radio-television and Telecommunications Commission (CRTC) found that Canadians are not switching wireless or internet providers as often as they once did.

Four out of five people surveyed said they were not happy with the cost of their mobile phone plans, said the CRTC-funded report, “Public Opinion Research on Why Customers Change Communications Service Providers and Barriers to Switching Service Providers.”